Our team are working hard to dispatch orders on time, but deliveries are being delayed by Australia Post due to COVID-19. Australia Post are experiencing delays in processing and delivering parcels due to a high volume of parcels in their delivery network. As a result of this, they are unable to guarantee our normal delivery times.
Australia Post have had to change the way they are processing deliveries, which means the parcel may not be scanned when it has been handed over to them or on its journey to you. If you have received a tracking number from us, this means your parcel is now with Australia Post and on its way to you.
We appreciate your patience and understanding at this time and please be assured they are doing their best to get you your order, but it will take longer than usual.
Order Processing Times: Orders are processed within 1 to 2 business days. We appreciate your patience while we prepare your order.
Shipping Time: We ship from Blackbutt, QLD. Delivery can take between 3 and 7 days from dispatch for domestic orders.
Shipping Costs: We offer flat rate standard shipping for parcels under 500g of $9.60, and express post for $15. Packages over 500g are $15 for standard shipping, and $20 for express shipping. Orders over $99 qualify for free standard shipping. Shipping charges will be reflected at checkout.